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Help CentreSet up email in Thunderbird for Android

Email Help

How to set up Hostmate email in Thunderbird for Android.

Thunderbird for Android is a free mobile email app from Mozilla. Add your Hostmate mailbox with IMAP so messages remain synchronised with Webmail and your other devices.

Thunderbird for Android IMAP SSL/TLS SMTP authentication Connect Devices
1

Get Your Email Settings

Open Connect Devices in cPanel first.

Before setting up the app, get the exact mail server settings for this mailbox from cPanel.

Go to cPanel → Email → Email Accounts, find the email address and click Connect Devices.

Connect Devices is the source of truth for your mail settings.

Under Manual Settings, use the Secure SSL/TLS settings shown for the mailbox. They give you the exact incoming and outgoing server names, ports, username and security settings to enter in your email app.

How to Log in to cPanel
2

Thunderbird for Android

Add your Hostmate email account.

Open Thunderbird for Android and choose to add an email account. Enter your full Hostmate email address and mailbox password.

Thunderbird may try to configure the account automatically. If it needs manual settings, use the secure IMAP details below.

3

Manual Settings

Use IMAP with SSL/TLS.

Email / UsernameYour full email address, for example you@yourdomain.com.au
PasswordYour email account password
Incomingmail.yourdomain.com.au
IMAP Port993 with SSL/TLS
Outgoingmail.yourdomain.com.au
SMTP Port465 with SSL/TLS
SMTP AuthenticationRequired — use the same full email address and password
Use the exact settings from Connect Devices.

The settings above are a guide. The Secure SSL/TLS settings under cPanel → Email Accounts → Connect Devices are the settings to use for your mailbox.

4

Authentication

Use the mailbox credentials for both servers.

Use the full email address as the username for incoming and outgoing mail. Use the password for that email account and make sure SMTP authentication is enabled.

5

Sync

Choose your notification and folder settings.

After the account connects, choose the folders you want to sync and your preferred notification behaviour. Thunderbird for Android uses IMAP so your mail remains available in Webmail and on your other devices.

6

Test

Send and receive a test message.

Send a test message and reply to it from another address to confirm the account is fully working.

Need Help?

Still not connecting?

Check the exact Secure SSL/TLS settings under cPanel → Email Accounts → Connect Devices. If the account still will not connect, open a Hostmate support ticket and include the email address and the app or device you are setting up.

Open a Support Ticket

Settings follow cPanel secure mail-client recommendations and Mozilla’s current Thunderbird for Android guidance. cPanel mail client settings · Thunderbird for Android help.