Get Your Email Settings
Open Connect Devices in cPanel first.
Before setting up the app, get the exact mail server settings for this mailbox from cPanel.
Go to cPanel → Email → Email Accounts, find the email address and click Connect Devices.
Under Manual Settings, use the Secure SSL/TLS settings shown for the mailbox. They give you the exact incoming and outgoing server names, ports, username and security settings to enter in your email app.
Android
Add the account in the Gmail app.
Open the Gmail app, open Settings, choose Add account, then select Other.
Enter your full Hostmate email address and choose Personal (IMAP) or the IMAP option when prompted.
Incoming Mail
Enter the IMAP settings.
Use your full email address as the username and the password for that mailbox.
| Email / Username | Your full email address, for example you@yourdomain.com.au |
|---|---|
| Password | Your email account password |
| Incoming | mail.yourdomain.com.au |
| IMAP Port | 993 with SSL/TLS |
| Outgoing | mail.yourdomain.com.au |
| SMTP Port | 465 with SSL/TLS |
| SMTP Authentication | Required — use the same full email address and password |
The settings above are a guide. The Secure SSL/TLS settings under cPanel → Email Accounts → Connect Devices are the settings to use for your mailbox.
Outgoing Mail
Make sure SMTP authentication is enabled.
The outgoing server should use mail.yourdomain.com.au, port 465, SSL/TLS and authentication with the same full email address and mailbox password.
Finish
Choose sync and notification options.
Android may ask how often to check for mail, whether to show notifications and what name should appear on outgoing messages. Choose the options you prefer and finish the setup.
Test
Send and receive a test message.
Send a message to another address and reply to it to confirm both IMAP and SMTP are working.
Need Help?
Still not connecting?
Check the exact Secure SSL/TLS settings under cPanel → Email Accounts → Connect Devices. If the account still will not connect, open a Hostmate support ticket and include the email address and the app or device you are setting up.
Open a Support TicketSettings follow cPanel secure mail-client recommendations and the current Android manual IMAP workflow. cPanel mail client settings · Android manual email setup reference.